FAQ
Does the Rakuten Big S support eSIM?
Yes. The Rakuten Big S is fully compatible with eSIM technology, letting you activate a digital SIM without inserting a physical card.
Can I use a physical SIM and eSIM together on the Rakuten Big S?
Absolutely. The Rakuten Big S supports Dual SIM, so you can keep a physical SIM active while using an eSIM for travel.
How do I activate an eSIM on the Rakuten Big S?
Simply scan the QR code from eSIMo APP instructions in Settings › Cellular › Add eSIM on your Rakuten Big S.
Can I move my eSIM from the Rakuten Big S to another phone?
Yes, you can transfer or re-download your eSIM profile to a different compatible device by contacting your eSIM provider.